FAQ

  • RaZON+

    • What is included with the RaZON+ system?
        • RaZON+ base unit, including logger
        • 2 year warranty, 5 years on the sensors
        • Smart Pyranometer(PR1) and Pyrheliometer (PH1) plus cables
        • Power connector for 24 VDC
        • Tripod or pole mount

    • Is the RaZON+ system really plug & play?
      • RaZON+ is 100% operational ready. The only thing a customer has to provide is a 24VDC power supply.

    • What is the payload of RaZON+? Is it possible to put other sensor on it?
        • Only 1 pyrheliometer, the new pyrheliometer PH1 or the SHP1
        • Only 1 pyranometer, the new pyranometer PR1 or any SMP

    • Is RaZON+ easy to install?
        • Yes, the RaZON+ will guide you, the installation procedure can be done via Ethernet or Wi-Fi on any Smart device. You only need to mount the system on a pole or its tripod and level it. The PH1 and PR1 come pre-installed.
        • On a sunny day, point the system to roughly East and start. The softwaretakes care of fine adjustment and via two small holes in the pyrheliometers you simplycan check the final position
        • If any azimuth adjusting is needed RaZON+ can be rotated on its tripod collar or fine adjustments can be made via WiFi and your Smart device

    • How does the software work?
      • There is a website hosted on RaZON+ that can be accessed on any device with Ethernet and Wi-Fi that has a web browser (pc, tablet or Smart phone)

    • Can you do everything with your smart phone? Or do I need a computer too?
      • The complete set-up and local check can be done on your smartphone or tablet.

        Data logging is done via the Ethernet or RS-485 port.

    • Does the whole RaZON+ system need calibration?
      • No, only the sensors need calibration every 2 years. Because the sensors are smart you can easily exchange them with another sensor to prevent data gaps.

    • Does it include security to prevent data loss?
        • RaZON+ is a system and a data logger has been integrated.All data is placed in a database.
        • All data over the last year is available.
        • When power fails all data until that moment is secured

    • How can you get access to the data of RaZON+?
      • There are four ways:

        • Through Modbus (pull)
        • Through ASCII string (push)
        • Through Ethernet (database query)
        • Through WiFi (database query)

    • How many data points can be stored on the logger?
      • 1 minute averages for 365 days

         

    • How and when to calibrate the RaZON+?
      • Every two years, the RaZON+ sensors need calibration. They can be sent to Kipp & Zonen for recalibration

    • Can I connect other devices to the RaZON+?
      • A firmware upgrade is planned for Q1 2017 to accept extra Modbus sensors (pyranometer, temperature sensors) and Modbus weather stations to expand the RaZON+.

    • How can I find the IP / MAC address of your RaZON+?
        • Connect the RaZON+ with an Ethernet cable to your network
        • Use a Windows PC connected to the same network
        • Go to START and enter CMD in the search program window

           

        • Ping the RaZON+ with its serial number (ping razon150002)
        • This will show it’s IP address
        • Then enter the command  “ arp  –a “
        • All local IP Addresses with their (Physical) MAC Addresses are shown
        • In this example  IP = 172.16.32.110
        • This IP (= RaZON+) has MAC Address:  b8-27-eb-59-dc-7d 

    • What is the warranty on the RaZON+ ?
      • The standard warranty of 2 years applies. However, you can register the PR1 pyranometer and PH1 pyrheliometer and extend the warranty on those instruments to 5 years.

        To register go to www.kippzonen.com/register