Privacy 

WE UPDATED OUR PRIVACY NOTICE EFFECTIVE 23 March 2018.

This Online Privacy Policy (“Privacy Policy”) explains how Kipp & Zonen handles Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Kipp & Zonen that link to this Privacy Policy. Kipp & Zonen is the data controller for the processing of Personal Data under applicable law.

This Privacy Notice does not apply to Kipp & Zonen Sites that do not link to this Privacy Policy or to third-party websites linked from Kipp & Zonen Sites.

Summary

This summary section provides a brief overview of our Privacy Notice. Please read the full Privacy Policy below for more detailed information.

  • Information We Collect
  • How We Use Your Information
  • Information We Share
  • Your Privacy Choices
  • Security
  • Accessing Our Sites Globally
  • Changes to Our Privacy Notice

Information We Collect

Kipp & Zonen collects the following types of information through the Kipp & Zonen Sites:

  • Information you provide. Personal Data you provide when registering for our products and services, responding to questionnaires or surveys, or contacting Kipp & Zonen customer service.
  • Information collected automatically. Your IP address and non-identifying information about your use of Kipp & Zonen Sites may be collected automatically using tracking technologies, such as cookies. Your website browser software can be set to reject all cookies; however, cookies can allow you to take advantage of some of the site’s essential features, which may not work if you reject cookies.
  • Information collected from other sources. We may combine information about you from Kipp & Zonen Sites, information collected offline or from external parties.
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    How We Use Your Information

    Kipp & Zonen uses the information we collect for the following purposes:

    • To provide you with the Kipp & Zonen product and services you request.
    • To customize and improve your experience on Kipp & Zonen Sites.
    • To generally improve our products and Kipp & Zonen Sites and other internal business purposes.
    • To evaluate our website content on effectiveness and interest
    • To reflect our market opportunities and develop new products, content and marketing communication

    Under European data protection laws, Kipp & Zonen must have a legal basis to process your Personal Data. The legal basis that applies in an instance will depend on for which of the specific purposes described above Kipp & Zonen is processing your Personal Data:

  • In certain cases, Kipp & Zonen may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section.  Please note that the withdrawal of consent will not affect processing which has already occurred. 
  • In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
  • In still other instances, Kipp & Zonen may process your Personal Data based on Kipp & Zonen’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities.  You have the right to opt-out of all such processing of your Personal Data.  You may do so by contacting us as described in the “Your Privacy Choices” section.  
  • Processing operations may include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for seven years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

    Information we Share

    Kipp & Zonen does not sell or disclose your Personal Data to third parties without your consent, except:

    • To affiliates and third-party service providers to provide services and information on our sites, including online marketing and advertising, and to support our business operations. We require these parties to handle Personal Data in accordance with this Privacy Notice.
    • To affiliates to offer and provide information about related products and services. We do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require these parties to handle Personal Data in accordance with this Privacy Notice.
    • To another company in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Kipp & Zonen’s affiliates.
    • To governing regulatory authorities, including the US Food and Drug Administration, or as may otherwise be necessary for Kipp & Zonen to comply with a legal obligation or demand.

    In the event Kipp & Zonen decides to reorganize or divest our business through sale, merger, or acquisition, Kipp & Zonen may share Personal Data about you with actual or prospective purchasers.  We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

    You can find all related affiliates here.

    Your Privacy Choices

    You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you.  You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact our Privacy Leader by clicking on the “Contact Us” link on the Kipp & Zonen Site you are using, by using the Kipp & Zonen contact information on the Kipp & Zonen mobile application you are using, or by emailing us at dataprivacy@KippZonen.com. You may also send a letter to the following address:

    Kipp & Zonen BV
    Attn: Privacy
    Delftechpark 36, 2628XH Delft, the Netherlands

    The Dutch Data Protection Authority is responsible for making sure that privacy law is followed in the Netherlands.  For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a compliant, contact your local authority.

    Security

    Kipp & Zonen maintains control to protect and secure Personal Data, but when you share Personal Data online there is always some risk that an unauthorized third party could gain access to your information.

    Accessing Our Sites Globally

    By using this site, you understand that your Personal Data will be collected, stored, and processed in the Netherlands and in any country to which we may transfer your information in the course of our business operations. Kipp & Zonen may transmit Personal Data about you to related affiliates worldwide.  These affiliates may in turn transmit Personal Data about you to other related affiliates.  Some affiliates may be in countries that do not ensure an adequate level of data protection.  Nevertheless, all of related affiliates are required to treat Personal Data in a manner consistent with this notice.  To obtain additional information regarding the safeguards we have in place for cross-border transfers of Personal Data, please contact us using the information provided in the “Your Privacy Choices” section.

    Changes to Our Privacy Notice

    Check this Privacy Notice regularly, as we may change or update portions of this Privacy Policy from time to time, subject to any applicable consent requirements. Any changes will be promptly posted to this page and accompanied by a new effective date at the top of this page.

    Kipp & Zonen Online Privacy Policy

    Effective 23 March 2018
    This Online Privacy Notice (“Privacy Policy”) explains how we handle the Personal Data provided to us on websites, mobile sites, mobile applications, and other digital services and products controlled by Kipp & Zonen, Delftechpark 36, 2628XH Delft, the Netherlands, that link to this Privacy Policy (collectively, “Kipp & Zonen Sites”).  Kipp & Zonen is the data controller for the processing of Personal Data under applicable law.
    This Privacy Notice does not apply to Kipp & Zonen Sites that do not link to this Privacy Policy or to third-party Web sites to which Kipp & Zonen Sites may link.

    Types of Information We Collect Online

    The types of Personal Data that we may collect while you use the Kipp & Zonen Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the Kipp & Zonen Sites.
    For purposes of this Privacy Notice, “Personal Data” means information that identifies you or that could reasonably be used to identify you. Examples of Personal Data include name, address, telephone number, and email address.

    Information You Provide

    You do not have to register for a service or program to receive much of the information available through Kipp & Zonen Sites. However, some of our content is available only to registered or identified users and will require you to provide specific information about yourself in order to provide you the service.

    Personal Data You Provide When Visiting Kipp & Zonen Sites

    Kipp & Zonen collects Personal Data that you provide on Kipp & Zonen Sites, for example, when requesting a quotation of a product, to receive marketing products and information, contact Kipp & Zonen customer service, or respond to Kipp & Zonen questionnaires or surveys. This could include:

    • Contact Information such as your name, address, phone number, or email address
    • Registration Information such as your username and password
    • Employment, education and other background information when you inquire about employment with Kipp & Zonen
    • Content you may provide (for example, when you complete our Online Contact Form or submit other information)

    Personal Data You Share During Other Interactions with Kipp & Zonen

    You may contact Kipp & Zonen to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Kipp & Zonen, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

    Information That May Be Collected Automatically

    When you use the Kipp & Zonen Sites, we also may collect certain usage and device information automatically as described below.

    IP Address

    We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Kipp & Zonen Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Kipp & Zonen Sites and to customize content.

    Cookies and Other Tracking Technologies

    We also collect information about your use of Kipp & Zonen Sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on Kipp & Zonen Sites.
    We may opt to utilize Google Display Advertising (such as Retargeting with Google Analytics, Google Display Network Impression Reporting, DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting) to (1) show you our ads on other websites based on your prior visits to Kipp & Zonen Sites, and (2) better understand our ad impressions and use of ad services. In connection with the Google Analytics Demographics and Interest Reporting service, we may use data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics to understand and improve our marketing campaigns and Site content. 

    Some of our online advertising may take place through Google Display Advertising. As part of this program, we may use Google Analytics features such as Retargeting. In connection with that feature and others offered by ad networks, we and the operators of ad networks, including Google, may use third-party cookies (such as the DoubleClick cookie) – and in some cases first-party cookies (such as the Google Analytics cookie) – to inform, optimize and serve ads across the Internet, based on a user's past visits to Kipp & Zonen Sites. We also may show you ads from some of our affiliated companies when you visit Kipp & Zonen Sites. 

    You can opt out of Google Ads by visiting http://www.google.com/ads/preferences. If you do not want your data used by Google Analytics, you can install the Google Analytics opt-out browser add-on at the Google Analytics opt-out page. 
    This Kipp & Zonen Site is not designed to respond to "do not track" signals received from browsers.
    To learn more about cookies and other tracking technologies, including how to disable them, please visit http://www.allaboutcookies.org/. Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.

    Mobile Tracking

    Some Kipp & Zonen Sites are available either as mobile applications or mobile sites that you can use on your mobile device. If you use a mobile device to access and use the Kipp & Zonen Sites, we may collect the following mobile-specific information in addition to the other information described above: device or advertising ID, device type, hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your mobile operating system, the platform used to access or download the Kipp & Zonen Site (e.g., Apple, Google, Amazon, Windows), location information and usage information about your device and your use of the Kipp & Zonen Sites.

    Information Collected from Other Sources

    We may combine information about you from a visit to one Kipp & Zonen Site with information about you from visits to other Kipp & Zonen Sites. We may also combine information about you that is collected through the Kipp & Zonen Sites with information that we have collected offline, as well as with information provided to us by third parties.

    How We Use Your Information

    We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the Kipp & Zonen Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for seven years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.

    Providing Product and Services You Request

    If you choose to purchase a product or receive our services, we may use the Personal Data that you provide through Kipp & Zonen Sites to manage your orders and invoices, to process payments, to respond to your questions, provide you the services you request and offer an optimal customer experience.

    Marketing

    You may also receive marketing information from Kipp & Zonen and related affiliates, such as offers regarding Kipp & Zonen related products or services, invitations to participate in surveys about our products, invitations to events or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

    Customized User Experiences

    The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Kipp & Zonen Sites easier to use and navigate as well as to personalize the content provided on Kipp & Zonen Sites by anticipating the information and services that may be of interest to you.

    Business and Product Improvement

    In order to discover new facts that could help Kipp & Zonen better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Kipp & Zonen analyzes the information that you have provided. For these purposes Kipp & Zonen does not use information that can directly identify you.

    Site Analytics and Improvement

    We may use the information that you provide and the information we collect automatically about your use of the Kipp & Zonen Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

    Legal Basis for Processing

    Under European data protection laws, Kipp & Zonen must have a legal basis to process your Personal Data. The legal basis that applies in a instance will depend on for which of the specific purposes described above Kipp & Zonen is processing your Personal Data:
    • In certain cases, Kipp & Zonen may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section.  Please note that the withdrawal of consent will not affect processing which has already occurred. 
    • In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
    • In still other instances, Kipp & Zonen may process your Personal Data based on Kipp & Zonen’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities.  You have the right to opt-out of all such processing of your Personal Data.  You may do so by contacting us as described in the “Your Privacy Choices” section.  

    Information We Share

    We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

    Third-Party Advertising and Online Behavioral Advertising

    You may be provided with online advertisements of Kipp & Zonen products and services on third-party websites and mobile services that are tailored to you, for example, on the basis of information that you provide to Kipp & Zonen or a third-party website you are visiting, or of your browsing activity, purchases, or interests. These types of tailored online advertisements may come through several sources, such as the following:

    • We may share with our advertising service providers your non-identifying information that we have obtained from cookies and other tracking technologies on our Kipp & Zonen Sites.
    • Some Kipp & Zonen Sites participate in online behavioral advertising (this is also sometimes called re-target advertising or interest-based advertising). You can identify these sites by the “Advertising Choices” link in the footer. Our advertising network partners may place and use cookies on Kipp & Zonen Web sites and on other third-party Web sites to collect information about your activities in order to provide you with online advertisements that are based on your interests. 
    • Some Web browsers may transmit “do-not-track” signals to Web sites with which the browser communicates. As of the Effective Date of this Privacy Notice, an industry standard has not yet been established on how to respond to these signals. Therefore, Kipp & Zonen does not currently respond to these signals. As discussed above, you can opt-out from advertisers that use your browsing history to deliver online behavioral advertisements by visiting adchoices.

    Affiliates, Vendors and Suppliers

    We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Kipp & Zonen. We will not authorize these parties to use your Personal Data for any purpose that is not related to Kipp & Zonen and its related affiliates business operation, and we do not share Personal Data from countries that require consent, unless consent has been obtain in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Notice.

    Co-branded Sites

    We may partner with other companies to provide you with content or services on a joint or “co-branded” basis. At a co branded site, you will see both the Kipp & Zonen logo and the logo of the co-branding partner displayed on your screen. You should read the individual privacy policies of our co-branding partners, as they may differ in some respects from ours. Reading these policies will help you to make an informed decision about whether to provide your information to a given site.

    Product Reports

    If you contact Kipp & Zonen regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

    Legal Rights and Obligations

    In certain limited circumstances, Kipp & Zonen may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Kipp & Zonen Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

    Change in Organization

    In the event Kipp & Zonen decides to reorganize or divest our business through sale, merger, or acquisition, Kipp & Zonen may share Personal Data about you with actual or prospective purchasers.  We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

    Children Privacy

    Kipp & Zonen does not knowingly collect or use any Personal Data directly from children on Kipp & Zonen Sites (KIpp & Zonen defines as “children” as minors younger than 18). We do not knowingly allow children to request information on our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

    Your Privacy Choices

    You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please contact our Privacy Office by clicking on the “Contact Us” link on the Kipp & Zonen Site you are using, by using the Kipp & Zonen contact information on the Kipp & Zonen mobile application you are using, or by emailing us at dataprivacy@KippZonen.com. You may also send a letter to the following address:
    Kipp & Zonen BV
    Attn: Privacy
    Delftechpark 36
    2628XH Delft
    The Netherlands

    The Dutch Data Protection Authority is responsible for making sure that privacy law is followed in the Netherlands. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a compliant, contact your local authority.

    In all communications to Kipp & Zonen, please include your email address, the Web site address, mobile application, and/or the specific Kipp & Zonen product to which you provided Personal Data (e.g., Kipp & Zonen.com), and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

    Data Security

    Kipp & Zonen maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Kipp & Zonen Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Kipp & Zonen cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Kipp & Zonen Sites, you must weigh both the benefits and the risks.

    Third Party Sites and Social Media Plug-ins

    This Privacy Notice does not apply to Kipp & Zonen Sites that do not link to this Privacy Notice, or to third-party Web sites to which Kipp & Zonen Sites may link. Kipp & Zonen Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Kipp & Zonen Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our Kipp & Zonen Site, the social media plug-in allows that social media Web site to receive information that you have visited our Kipp & Zonen Site. The social media plug-in also allows the social media Web site to share information about your activities on our Kipp & Zonen Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

    Accessing Our Sites Globally

    This site is owned and operated by Kipp & Zonen in the Netherlands, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than the Netherlands, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Privacy Notice in an effort to keep your information secure. By using this site, you understand that your Personal Data will be stored and processed in the Netherlands and in any country to which we may transfer your information in the course of our business operations.

    Changes to Our Privacy Policy

    We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. Kipp & Zonen encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Kipp & Zonen Sites will be handled in accordance with the currently-posted Privacy Policy.

    Additional Language for Online Terms of Use

    Privacy and Security

    Kipp & Zonen (“Kipp & Zonen”), along with its affiliates and subsidiaries respect your privacy, value our relationship, and are committed to safeguarding your privacy. We understand the importance of privacy to our customers and visitors to the Kipp & Zonen websites. Our use of Personal Data is governed by our Privacy Policy and by accessing and using the Kipp & Zonen websites, you agree to be bound by that Privacy Policy.

    You recognize and agree that when submitting your personally identifiable information to Kipp & Zonen websites, while Kipp & Zonen has safeguards in place to prevent unauthorized access or interception, there is no absolute guarantee of security. IN THE UNLIKELY EVENT OF AN INTERCEPTION OR UNAUTHORIZED ACCESS DESPITE OUR EFFORTS, KIPP & ZONEN SHALL NOT BE RESPONSIBLE FOR SUCH INTERCEPTIONS OR UNAUTHORIZED ACCESS, OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) SUFFERED BY A CUSTOMER OR USER, EVEN IF KIPP & ZONEN HAS PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, KIPP & ZONEN DOES NOT WARRANT, EITHER EXPRESSLY OR IMPLIED, THAT THE INFORMATION PROVIDED BY ANY CUSTOMER SHALL BE FREE FROM INTERCEPTION OR UNAUTHORIZED ACCESS, AND DOES NOT PROVIDE ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EACH CUSTOMER IS RESPONSIBLE FOR MAINTAINING THE CONFIDENTIALITY OF HIS OR HER OWN PASSWORD.