Service & Calibration
Kipp & Zonen instruments are manufactured with great care and precision by our experienced staff. The manufacturing process is completed with a calibration that is traceable to the world standard. All our certified instruments are supplied with a two year comprehensive warranty.
The accompanying manuals and / or instruction sheets help you with installation. Service, maintenance and repair is carried out at ISO quality standards always using original parts to deliver excellent performance.
Repair of an instrument that influences the sensitivity, always includes the service of recalibration.The instrument’s software can be found on the product page or through the download center of this website. The latest software updates are available online and free of charge.
An instrument is not complete until it is calibrated. It is the end of the manufacturing process that provides the measurement response and uncertainty needed for scientific research.
Kipp & Zonen has multiple calibration facilities in a climate controlled dark room. Every (re)calibrated instrument comes with a calibration certificate that:
- is traceable to the world standard
- includes a description of the calibration procedure
Our pyranometers and albedometers are calibrated according to the ISO 9847 standard and pyrheliometers to ISO 9059.
Read more about our calibration standards here.
We advise to recalibrate your instrument every two years. After a two year period in the field the sensitivity of an instrument slightly changes. In scientific research the highest possible certainty is required. Recalibration of most instruments is possible several decades after purchase.
If your instrument needs recalibration, please contact your local distributor.
Our passion for precision has led to the development of a large range of high quality instruments. It also means we are continuously looking for improvements and new solutions. Discontinuing instruments from our range is therefore inevitable.
In our download database we still provide the manuals of our discontinued products. We can supply spare parts up to seven years after the last production date.
You will find all information about our recorders in the download center. As per July 2013 all rights to the production and sales of recorders, including the BD 300, BD 11E/12E are acquired by Van Renesse Supplies B.V..
Download and Knowledge Center
The download center
of this website gives access to all our manuals, instruction sheets, software and technical support documents. If you do not find the answer through our support documents, have a look at the knowledge center
. It includes a list of FAQ’s
and theoretical explanations.
If you have a question or complaint, please contact our Customer Service department through our online system by registering your 'call'.