Customer Support System

Fill out our support form here: OTT Hydromet Help Center

This is the primary way to contact us with questions regarding Kipp & Zonen products. Enquiries can be about topics such as: maintenance, technical issues, applications, installation or choice of products.

Please follow the instructions to register a Support Call and add any relevant attachments, such as files or pictures. You will receive an automated reply to your e-mail address with a unique log-in to access your call and follow progress.

The call will be assigned to the appropriate person to handle it and you will receive a reply within two working days. Every time there is an update to your call you will receive an e-mail notification.

Please use the Customer Support System for reporting any warranty issues.

Please do not use the Customer Support System for sales and quotation enquiries. 

Support Request